Engaged Industries Return and Refund Policy
Direct Consumer Returns
Engaged Industries offers a 30-day return policy for all direct consumer purchases. Customers have 30 days from the order date to return any item in its original condition for a full refund or exchange.
Please note that a service charge may apply to certain returns.
To initiate a return, please get in touch with our customer support team at engagedind@gmail.com. Our team will provide instructions and information to complete the return process.
Dealer Returns
Dealers and other business customers who have purchased our products should contact our customer support team at engagedind@gmail.com to discuss the return process. Our team will be happy to assist you with any returns or exchanges.
Refund Policy
If you are dissatisfied with your purchase and the product is returned in new, unused condition with no defects, Engaged Industries will offer a full refund within 90 days of the original order date. Please note that the refund will be processed using the same payment method as the original purchase.
To request a refund, please contact our customer support team at engagedind@gmail.com. Our team will guide you through the refund process and ensure a smooth and hassle-free experience.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are committed to providing exceptional service and ensuring your satisfaction with our products.